Privacy Policy Commitment
Your information is respected and protected at alverosynq
Introduction To This Policy
We prioritise your privacy. This policy explains how your data is collected, managed, and protected while you use our services at alverosynq.com.
By accessing or contacting us, you agree to how we handle personal information under Australian law. We urge you to review this policy in full for clarity.
How We Collect Your Data
Personal information is gathered when you interact with our team or use our site. This includes inquiries, forms, and usage data.
Information You Provide Directly
- • Contact details you submit via forms
- • Details related to your inquiries or feedback
- • Information in emails or phone calls
- • Feedback shared during consultations
- • Preferences provided when requesting support
Automatic Information Collection
- • Browser type and version detected automatically
- • Access times and device identifiers recorded
- • Usage information to improve functionality
- • Cookies to help provide a tailored experience
- • Page interactions for service improvement
How We Use Your Information
We use your details to respond, improve services, and meet compliance. Data supports ongoing conversation with you and internal analysis.
- • Respond to questions and requests quickly
- • Deliver consultations tailored to your case
- • Maintain site security and system reliability
- • Analyse aggregate usage for better service
- • Meet compliance with regulations and standards
- • Communicate updates or service notices
- • Process your feedback securely
Our Pledge: Your personal information won't be sold or shared without your consent, except where required by law, and access is strictly controlled.
When We Share Data
We may share details with service providers under strict confidentiality or if legally required, but never for marketing purposes.
Third Party Providers
External providers may help us with hosting, security, or system operations. These parties handle your data only as needed for tasks.
Legal Obligations
We may disclose data to comply with law or protect rights as required by Australian regulations.
Anonymous Data & Statistics
Usage data is anonymised for internal analytics and platform optimisation.
Your Privacy Rights
Australian law lets you access, correct, or request removal of your data. Contact us for help with these rights at any time.
- • Request access to your stored details
- • Ask for corrections to your information
- • Request erasure where allowed under law
- • Receive your info in a common format
- • Object to some uses of your data
- • Ask for usage limits on your data
Write or call us for privacy requests or concerns; our team responds as soon as possible.
How We Protect Data
All information is safeguarded with a combination of physical, technical, and policy safeguards to reduce risk.
Technical Security Measures
- • TLS encryption for all online forms and communications
- • Routine system security checks and updates
- • Firewalls protect server access points
- • Data access logging to detect misuse
Organisation Safeguards
- • Staff privacy and confidentiality training
- • Clear policies on data processing
- • Limited access to client information
- • Incident response protocols in place
How Long We Keep Data
Personal data is kept only as long as necessary for service, legal, or business reasons, then securely erased.
- • Account info held while active with us
- • Consultation notes kept for review
- • Messages kept for service follow-up
- • Financial records kept as legally required
- • Minimal promotional data, if opted in
You'll be informed about any extended retention periods.
Where Data Is Stored
Your info is mainly stored in Australia, but some systems may use secure global providers with privacy safeguards.
- • Australian servers preferred for storage
- • Cloud services use high security and compliance
- • International transfers are contract governed
- • Supplier privacy certifications reviewed regularly
About Cookies
Cookies help us provide tailored experiences and monitor site performance. You can control cookie settings at any time.
Types of Cookies We Use
- • Cookies needed for website core functionality
- • Monitor site usage and performance trends
- • Remember preferences for easier return visits
- • Support consultation forms and support
Adjust your browser’s settings to limit or remove cookies.
Changes To This Policy
Policy updates may occur. We'll note changes here and highlight important updates.
- • Change notices posted on our website
- • Policy version dates updated clearly
- • Key changes communicated via email if relevant
- • Review our policy regularly for updates
Major changes will be signposted for transparency.
Contact for Privacy Inquiries
Contact our team for privacy or data questions.
alverosynq
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61313503551
Email: content@alverosynq.com
Policy last reviewed November 4, 2025
Effective from November 4, 2025